As a retailer, your main purpose is to assist customers when they purchase products and services. This requires a good understanding of the stock being sold, the variety of ways customers can shop and the ability to process payments, for example, using a till. Retailers must be passionate about delivering a quality service that always aims to exceed customers’ expectations.


There’s no formal entry requirements for you to start this apprenticeship but different employers will set their own requirements.


This apprenticeship will last at least 12 months, but will usually be around 18 months.


This apprenticeship provides an ideal stepping stone into specialist, team leading, supervisory or first line management roles within retail and higher level training and apprenticeships


You’ll be studying a level 2 apprenticeship standard.