A retail apprentice will enjoy direct contact with a wide range of people and are motivated by completing a sale and knowing a customer is happy with their purchase, ensuring your business gains repeat custom. They can work in a variety of shops and other retail establishments: small boutiques, large high street chains, supermarkets and well-known department stores are just some examples. More specialist retailers include funeral services, garden centres, delicatessens and people who work in remote environments for example in telephone, on-line and mail order retail. Regardless of the type of products and services being sold, a wide representation of employers from across the retail industry have defined this standard and agreed that the knowledge, skills and behaviours that apprentices must have to do their job are the same.


There’s no formal entry requirements for your employees to start this apprenticeship, so you can set your own entry requirements.


This apprenticeship will last at least 12 months.

On programme support

Dedicated Remit digital skills trainers

EP (electronic portfolio)


We work with our employer partners to take the cost of delivering the relevant qualifications, combined with the relevant funding to provide a cost-effective solution with a demonstrable return on investment.