Introduction to AI and Generative AI

AI in Everyday Tools

Explore how AI already appears in tools you use daily — from emails and browsers to writing assistants — and learn how to get more from them.

AI Oversight

Understand the importance of monitoring and guiding AI use in your organisation. Learn how to maintain accuracy, fairness, and reliability in AI-driven processes.

Where Are You Using AI

Identify where AI is already influencing your work. You’ll discover hidden opportunities for efficiency and creativity in your existing workflows.

AI Agents 101

Learn what AI agents are, how they work, and how you can build simple ones for yourself using low-code solutions.

Basic Quick Wins

Unlock easy productivity gains with AI — from refining tone and voice in your writing to editing images and generating creative content quickly.

Prompting Fundamentals

Master the art of prompting. Understand how to write clear, effective prompts that help models like ChatGPT, Copilot, and Gemini produce better results.

Using AI Responsibly

Learn the golden rules of ethical AI use — from bias and hallucinations to data security and privacy.

• Recency and coverage
• Bias and hallucination
• Being easily fooled or led
• Security and compliance factors
• AI and the law
  Finish with a practical checklist and key takeaways to apply immediately.

Generative AI Intro & Basics

Discover what Generative AI is and how it powers tools that create text, visuals, and data outputs. Learn why it’s transforming modern work.

Office Add-ons

Learn how to integrate AI into Microsoft Office and Google Workspace, improving efficiency in documents, emails, and spreadsheets.

Google Workspace & Quick Tips

Explore built-in AI features in Google Workspace and discover practical shortcuts to automate everyday tasks.

Using AI in Application

Put learning into practice with real examples using ChatGPT, Gemini, Copilot and more.

Text Generation

Improve emails, documents, and grammar using AI writing tools.

Spreadsheets

Automate calculations, create standardised templates, and improve data presentation.

Presentations Generation

Generate outlines, content, and visuals for professional slides.

Image & Video

Learn how to use AI tools like Canva, Microsoft Designer, and Seeddance for fast, creative content creation — and understand their limitations.

Responsible AI

Reinforce your understanding of safe, transparent, and ethical AI usage when applying these tools in your professional environment.

Stay Up to Date

Learn how to keep pace with the fast-changing AI landscape, identifying reliable sources and communities for continued learning.

What to Consider & Wrap Up

Reflect on your AI journey so far. Review best practices, future learning pathways, and how to bring AI confidently into your work or organisation.