Build future-ready teams with funded apprenticeships and expert training support
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National Apprenticeship Week 2026
Build future-ready teams with funded apprenticeships and expert training support
14 months + 2 months EPA
The hospitality industry is high-pressure, fast-moving and all about the experience.
To thrive, you need managers who can lead teams, satisfy customers and drive your business forward.
This Level 4 apprenticeship develops those leaders. Whether your apprentice works in a restaurant, hotel, bar, conference venue or contract catering, the programme builds the confidence, competence and commercial understanding needed to manage people, customers and service standards with professionalism and impact.
They’ll learn how to identify business risks, improve operational performance, deliver memorable guest experiences, and support a diverse team – all while applying the latest leadership models and customer service strategies in real time, on the job. It’s not just about managing – it’s about inspiring performance.
A practical and strategic grounding in people, service and operational excellence
Develop confident, capable managers who lead service, people and performance - all without stepping off the floor.
This apprenticeship equips your hospitality supervisors and team leaders with the tools to step up, inspire others, and drive operational excellence. With flexible delivery, live business projects and on-the-job coaching, your team members gain real leadership skills that translate into better guest experiences, stronger teams and measurable business improvements.
The apprenticeship takes around 18 months, including the End Point Assessment (EPA).
Most training takes place on-site and online, supported by a dedicated development coach who tailors learning to your business environment.
Learners need a minimum of 6 hours per week for off-the-job learning, which can be flexibly scheduled around operational demands.
You’ll receive regular reviews, transparent progress updates, and live access to a learner dashboard - keeping you fully informed every step of the way.
Yes. In fact, the final project must address a real business opportunity or challenge - ensuring relevance and value for your operation.
Just a supportive working environment and the opportunity for learners to apply their skills - everything else is delivered and guided by us.
Not just through theory. Learners build leadership skills through real-world practice, coaching, reflection and feedback in their day-to-day role.
Progression into senior hospitality roles, further apprenticeships (like Level 5 Operational Manager), or ongoing CPD to continue growing.
Help your managers embed a customer-first mindset - leading to real improvements in satisfaction, feedback and loyalty.
Equip leaders to manage people confidently, fairly and inclusively - reducing turnover and improving morale.
Every learner completes a structured business project that addresses a real issue - delivering outcomes, not just learning.
From welcome to follow-up, managers are trained to shape and own the customer journey.
Support progression by developing your next wave of leaders internally - saving on recruitment and raising standards across the board.
Build your own talent pipeline, reduce reliance on agencies, and cut recruitment costs - while shaping your future leaders.
Empower your future hospitality leaders with applied, in-role training.
This apprenticeship isn’t about removing people from the operation. It’s about growing their leadership within it. With on-the-job projects, expert coaching and practical management tools, your team members learn how to lead with confidence, solve problems, and build great teams - without stepping away from the service experience that makes your brand unique.
Remit are a fantastic fit to us within our vision and values, they are flexible to help us build the programme that’s really right for us... that’s been the strongest point for us that’s made this partnership really work.
It’s been about 9 years we’ve been in partnership for which has been an absolutely unbelievable journey. We work in absolute unity with Remit, they’ve worked with us to really understand our culture, our DNA, what’s needed for our people, the Development Coaches talk in our language, they really understand Stonegate as a business and that’s a partnership.
Let’s talk about how this programme can strengthen your team.
Fill in the form and we’ll help you find the right approach for your business - whether you’re upskilling current team members or bringing new talent into management.
You’ve got experience in hospitality – now you’re ready to step up.
This Level 4 apprenticeship is your next move. Whether you’re running shifts, leading a team, or preparing to take on more responsibility, this programme gives you the skills, knowledge and confidence to manage people, solve problems and improve how things are done.
You’ll learn how to motivate teams, deliver great customer experiences, meet business targets and handle challenges – all while working in a real role, earning a wage and getting personal support from expert coaches.
And the best part? It’s built around your job. You’ll learn while doing, apply what you learn in real situations, and build a professional project that makes a real difference to your team or workplace.
Learn to lead with confidence, drive service and inspire teams
If you’re managing people, service or operations in hospitality and want to do it with more confidence and impact, this apprenticeship is for you. You’ll learn how to lead teams, improve guest experiences, and take ownership of business results, all while staying in your role and earning as you learn.
The apprenticeship takes around 18 months, including the End Point Assessment (EPA).
Mostly on-site and online. You’ll be supported by a dedicated coach who helps you apply your learning directly to your day-to-day job.
Yes! You’ll have at least 6 hours of learning time each week, built into your working hours - designed to work around busy shifts.
You’ll get regular feedback, coaching sessions, and access to your own progress dashboard - so you always know how you’re growing.
Yes. Your final project is based on a real challenge in your business - so you’re making a real difference, not just ticking boxes.
From your coach to wellbeing support, you’ll have access to expert guidance, inclusive learning, and resources focused on mental health and neurodiversity.
Definitely. Many apprentices go on to senior roles, higher-level apprenticeships, or further leadership training.
No need to step away from your role. You’ll gain leadership skills right where you are - on shift, in service, and with your team.
You’ll learn how to lead people, make smart decisions, and create a great team culture - even when things get tough.
You’ll take on a project that solves a real business challenge - so your learning leads to visible, valuable results.
Your coach is there throughout the programme, helping you grow your skills, confidence and career.
You’ll earn a recognised qualification and build the foundation to move into more senior roles or further study.
Grow your leadership without stepping away from the front line.
This apprenticeship helps you lead confidently in real time - while staying connected to your guests, your team and your service. You’ll build people skills, performance skills and business skills that help you stand out and take your next step in hospitality with purpose.
Remit are a fantastic fit to us within our vision and values, they are flexible to help us build the programme that’s really right for us... that’s been the strongest point for us that’s made this partnership really work.
It’s been about 9 years we’ve been in partnership for which has been an absolutely unbelievable journey. We work in absolute unity with Remit, they’ve worked with us to really understand our culture, our DNA, what’s needed for our people, the Development Coaches talk in our language, they really understand Stonegate as a business and that’s a partnership.
Lead your team, grow your skills, and build your career - with expert support and real experience.
Fill in the form and we’ll help you take the next step - whether you’re already leading or ready to level up. We’ll guide you from where you are to where you want to be.