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Apprenticeship

Level 3 Hospitality Supervisor

12 months (+ 2 months EPA)

I’m an employer I’d like to become an apprentice
Remit Training - Level 3 Hospitality Supervisor

Develop hospitality leaders who raise standards and boost performance.

Programme Overview

Introduction

Hospitality is fast-paced, customer-driven and constantly evolving. That’s why supervisors are such a critical part of your leadership team. 

This Level 3 apprenticeship equips them with the core knowledge, skills and behaviours to motivate others, uphold standards and deliver consistently excellent service – all while keeping waste low, income high and customers coming back.

Delivered through Remit's award-winning Leadership Academy, this blended learning programme includes group masterclasses, one-to-ones, and a learning platform packed with digital resources. Supervisors are supported throughout by a dedicated Development Coach who ensures every lesson is applied in the workplace – driving real improvement across your business.

This is more than people management. It’s practical leadership training with a commercial mindset, helping your supervisors take ownership of results, motivate their teams, and help your business thrive.

What's covered?

Applied leadership training across service, business and people

    • Vision, values, personal development and brand standards
    • Leadership styles and motivational techniques
    • Waste reduction and environmental best practice
    • Cellar excellence and alcohol safety
    • Business objectives, customer profiles and service trends
    • Equality, diversity and inclusive supervision
    • Safe food and beverage handling, menu knowledge and upselling
    • Using data, technology and customer feedback to improve service
    • Understanding financial impact, minimising loss, managing KPIs

Who is this for?

    • Team leaders and junior managers in bars, hotels, restaurants or catering
    • Supervisors ready to step up into more formal leadership roles
    • Staff leading shifts or mentoring team members on the floor
    • Employers building internal leadership pathways and future managers
    • Hospitality operations with a focus on people, performance and customer experience

Assessment

  • On-Demand Test – 2-hour multiple choice exam with scenario-based questions
  • Practical Observation – 4-hour real-time assessment of workplace performance
  • Business Project – Report and presentation based on a real improvement initiative
  • Professional Discussion – Reflective conversation underpinned by a portfolio of evidence

Qualifications Gained

    • Level 3 Hospitality Supervisor Apprenticeship
    • Functional Skills in English and Maths (if required)

Develop hospitality leaders who raise standards and boost performance.

Why Employers Choose This Programme

Remit Training - Level 3 Hospitality Supervisor

Stronger Leadership

Supervisors learn how to lead by example - managing service, mentoring team members and keeping operations running smoothly.

Business-Aligned Learning

Every project and coaching session is contextualised to your systems, values and goals - so learning sticks.

Smarter Service

Learners are trained to use feedback, data and guest insights to spot opportunities and improve experiences.

Retention & Progression

By offering development and recognition, you’re giving staff a reason to stay, grow, and lead within your brand.

Ready for Impact

Every apprentice delivers a project focused on a real workplace improvement - so your business benefits along the way.

Trackable ROI

Build your own talent pipeline, reduce reliance on agencies, and cut recruitment costs - while shaping your future leaders.

Develop hospitality leaders who raise standards and boost performance.

Remit Training - Level 3 Hospitality Supervisor

Leadership Built on Action

This isn’t just a course - it’s a business investment.

The Level 3 Hospitality Supervisor Apprenticeship helps you shape reliable, motivated, and commercially aware team leaders who can guide others, solve problems, and raise service standards. With tailored learning and real-world application, we develop confident leaders your team and guests will notice.

Sue Burton

Apprenticeships Manager, David Lloyd Leisure

Remit are a fantastic fit to us within our vision and values, they are flexible to help us build the programme that’s really right for us... that’s been the strongest point for us that’s made this partnership really work.

Jemelle Bish

Career Development Manager - Stonegate Group

It’s been about 9 years we’ve been in partnership for which has been an absolutely unbelievable journey. We work in absolute unity with Remit, they’ve worked with us to really understand our culture, our DNA, what’s needed for our people, the Development Coaches talk in our language, they really understand Stonegate as a business and that’s a partnership.

Start Building Leadership from Within

Let’s talk about developing your next generation of hospitality managers.

Fill in the form and we’ll help you find the right learners or upskill current team members. With on-the-job delivery and real-world impact, this apprenticeship grows leaders who stay, perform, and inspire.

Remit Training - Level 3 Hospitality Supervisor

Enquire now

One of our expert team will be in touch to discuss next steps.

Step up, stand out and lead your team with confidence.

Programme Overview

Introduction

Already working in hospitality and ready to level up?

This apprenticeship helps you build the leadership skills, knowledge and confidence to become a brilliant supervisor. Whether you’re leading shifts in a restaurant, managing a bar team, or supervising events, this programme gives you everything you need to take that next step.

Delivered through Remit's Leadership Academy, you’ll learn through virtual workshops, personal coaching and real-world experience – all while getting paid. From managing a team and delivering top-notch customer service, to handling risk, boosting sales and making your workplace better, you’ll be supported every step of the way.

You don’t need to have all the answers – just the drive to grow and the willingness to lead. This is your launchpad to something bigger.

What's covered?

Everything you need to succeed as a confident, capable hospitality supervisor

    • Vision, values, personal development and brand standards
    • Leadership styles and motivational techniques
    • Waste reduction and environmental best practice
    • Cellar excellence and alcohol safety
    • Business objectives, customer profiles and service trends
    • Equality, diversity and inclusive supervision
    • Safe food and beverage handling, menu knowledge and upselling
    • Using data, technology and customer feedback to improve service
    • Understanding financial impact, minimising loss, managing KPIs

Who is this for?

    • Hospitality team members ready to take on more responsibility
    • Anyone running shifts, mentoring others or supervising service
    • People working in restaurants, hotels, cafés, bars or catering
    • Learners who want practical leadership training that fits around their job
    • Future managers who want to grow their skills and stand out

 

Assessment

  • On-Demand Test – 2-hour multiple choice exam with scenario-based questions
  • Practical Observation – 4-hour real-time assessment of workplace performance
  • Business Project – Report and presentation based on a real improvement initiative
  • Professional Discussion – Reflective conversation underpinned by a portfolio of evidence

Qualifications Gained

    • Level 3 Hospitality Supervisor Apprenticeship
    • Functional Skills in English and Maths (if required)

Step up, stand out and lead your team with confidence.

Wh Choose This Programme

Remit Training - Level 3 Hospitality Supervisor

Grow While You Work

Stay in your job, earn your wage, and build leadership skills that help you do your job better every day.

Learn to Lead

Build confidence in people management, team motivation and service delivery - so others trust and follow you.

Support That Stays With You

From 1-to-1 coaching to wellbeing support, you’ll get personal guidance at every step of your journey.

Make a Real Difference

You’ll take on a project that helps improve your workplace - proving your value and building your confidence.

Get Qualified and Progress

You’ll gain a recognised Level 3 qualification and set yourself up for further development or promotion opportunities.

Step up, stand out and lead your team with confidence.

Remit Training - Level 3 Hospitality Supervisor

From Team Member to Team Leader

Grow your confidence, sharpen your skills, and lead with purpose.

This apprenticeship helps you become the kind of leader others want to follow - calm under pressure, clear in communication and confident in service. You’ll build your skills through real work, expert coaching and a final project that shows what you can do.

Sue Burton

Apprenticeships Manager, David Lloyd Leisure

Remit are a fantastic fit to us within our vision and values, they are flexible to help us build the programme that’s really right for us... that’s been the strongest point for us that’s made this partnership really work.

Jemelle Bish

Career Development Manager - Stonegate Group

It’s been about 9 years we’ve been in partnership for which has been an absolutely unbelievable journey. We work in absolute unity with Remit, they’ve worked with us to really understand our culture, our DNA, what’s needed for our people, the Development Coaches talk in our language, they really understand Stonegate as a business and that’s a partnership.

Become a Hospitality Supervisor Apprentice

Lead your team, grow your confidence, and earn a qualification while doing what you love.

Fill in the form and we’ll help you take the next step in your hospitality career. Whether you’re already leading or ready to begin, we’re here to support your journey.

Remit Training - Level 3 Hospitality Supervisor

Enquire now

One of our expert team will be in touch to discuss next steps.