Remit’s Infrastructure Technician programme hosts foundational knowledge that supports ICT Technicians with attaining new knowledge and understanding across Hardware, Software and Networking. We have partnered with CompTIA to enhance the programme with the CompTIA A+ 1001 and 1002 certification.

Key Accountabilities:

Fundamental knowledge of Hardware, Software and Networking

Complying and enforcing legislation such as Data Protection, Computer Misuse and GDPR

Recognise the principles of virtualisation and cloud computing

Deploy Hardware and Software to systems

Manage, Monitor and Maintain systems

What Careers Can This Lead To?

IT Helpdesk Technician, First or Second Line Support, IT Infrastructure Technician, Network Support, ICT Support Technician

Length of Programme:

16 Months


The apprenticeship spans over 16 months with a celebration of achievement throughout. Apprentices will be expected to complete a blended approach of Remit Digital Skills Trainer Delivered sessions and Remit Fuse Online Learning platform. The CompTIA A+ Certification is embedded in the delivery.

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An apprenticeship gives you the opportunity to gain a nationally recognised qualification while developing your skills and experience in a full-time paid job.  


During the apprenticeship you will have day to day support from your employer and have a dedicated Remit Development Coach who will visit you in your workplace to give regular 1-2-1 training and support


The final, end point assessment is completed in the last few months of the apprenticeship. It is based on;

  • a portfolio – presented towards the end of the apprenticeship, containing evidence from real work projects which have been completed during the apprenticeship
  • a project – you would undertake a business-related project over a one-week period away from the day to day workplace
  • your employer would write you a reference
  • a structured interview with an assessor – giving you the chance to discuss what has been presented in the portfolio and the project as well as looking at how it has been produced