Remit’s Digital Support Technician focuses on nurturing advanced IT users to IT Professionals. It combines their existing knowledge with enhancement knowledge that supports their ability to use systems and support colleagues. IT Professionals support the digital landscape and develop a culture of developing solutions.

Key Accountabilities:

Understand the digital landscape and devices that are used in business

Explore common threats to information, data and networks

Demonstrate professional ethics and deliver first-class communication

Recognise the opportunity to embed digital change

Coach and support colleagues to enhance the ability

What Careers Can This Lead To?

Digital Coach, Digital Transformation Associate; ICT Support Analyst, Digital Champion, Database Administrator, Data Administrator, IT Operations Technician, Digital Applications Specialist and Digital Systems Operator.

Length of Programme:

18 Months


The apprenticeship spans over 18 months with a celebration of achievement throughout. Apprentices will be expected to complete a blended approach of Remit Digital Skills Trainer Delivered sessions and Remit Fuse Online Learning platform. We have equipped this apprenticeship with CompTIA Network+ to enable enhanced learning to take place – arming the apprentice with knowledge and context that supports business more and more each month.

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An apprenticeship gives you the opportunity to gain a nationally recognised qualification while developing your skills and experience in a full-time paid job.  


During the apprenticeship you will have day to day support from your employer and have a dedicated Remit Development Coach who will visit you in your workplace to give regular 1-2-1 training and support


The final, end point assessment is completed in the last few months of the apprenticeship. It is based on;

  • a portfolio – presented towards the end of the apprenticeship, containing evidence from real work projects which have been completed during the apprenticeship
  • a project – you would undertake a business-related project over a one-week period away from the day to day workplace
  • your employer would write you a reference
  • a structured interview with an assessor – giving you the chance to discuss what has been presented in the portfolio and the project as well as looking at how it has been produced