The Infrastructure Technician apprenticeship is suitable for those employers looking to upskill existing colleagues or recruit and train new apprentices into the workplace. The purpose of this apprenticeship is to enable learners to gain the relevant knowledge, skills and behaviours to support internal and external customers, helping them be productive when using technology to do their own jobs. By the end of the programme, apprentices will be able to set people up on your IT systems and provide support when needed, rectifying issues to maintain the organisation’s productivity.

Working as an individual or as part of a team the apprentice will gain the knowledge, skills and behaviours to enable them to successfully carry out tasks and meet work targets and objectives.

Within this qualification one specific pathway can be chosen, these are:

  • MTA network fundamentals pathway
  • CompTIA A+ pathway
  • CompTIA network+ pathway


13 months 

On programme support

  • Dedicated Remit digital skills trainers
  • EP (electronic portfolio)


We help our employer partners to understand and manage the cost of delivering relevant qualifications. Using available funding, we work hard to make sure we offer a cost-effective solution, with a demonstrable return on investment.

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The end point assessment includes an assessment of all the requirements of the standard, including, competencies, knowledge and behaviours. It takes place in the final few months of the apprenticeship, using four assessment methods:

  • Summative portfolio
  • Synoptic project
  • Employer reference
  • Interview

The use of a variety of assessment methods in the final end point assessment ensures that the assessment of each apprentice is based on their performance and reflects accurately the quality of their work and the application of skills, knowledge and behaviours specified in the standards. Taken together, these components of the final end point assessment build a cumulative picture of performance against the standard, enabling the independent assessor to make a holistic judgement about how well the apprentice meets or exceeds the standard.

Benefits to your organisation

  • Our programmes are tailored to your organisation
  • Our people become your people
  • Reduce recruitment costs and develop new recruits
  • Increase productivity and your bottom line
  • Develop a skilled and motivated workforce
  • Make hiring simpler and cheaper
  • Flexibility for existing employees
  • Fill your skills gaps