A Hospitality Team Member could find themselves working in a huge range of organisations from hotels to cafes, bars or restaurants. Depending on the organisation and the department the apprentice works in, they may specialise in a particular area. However the skills they learn on this apprenticeship will allow them to work across all different areas as required during busy periods in the business.
The apprentice will be developing their knowledge of the industry and gaining skills that will ensure that your customers feel well looked after and have a great experience. They will have excellent communication skills and will learn techniques on how to deal with a variety of people in a professional, polite and friendly manner.
Following this apprenticeship, the apprentice could work in a variety of roles including hotel receptionist or concierge, waitress, barista, bar attendant or conferencing officer. They may want to go on to complete their level 3 qualification as a Hospitality Supervisor.
On programme support
- Dedicated Remit development coaches
- FUSE (online learning platform)
- EP (Electronic Portfolio)
We help our employer partners to understand and manage the cost of delivering relevant qualifications. Using available funding, we work hard to make sure we offer a cost-effective solution, with a demonstrable return on investment.