We recently asked our development coaches if there was a learner that really stood out in their minds as exemplary. Paula Miranda, Development Coach at Remit immediately thought of her Customer Service Apprentice Jack.
We’d like to share with you what makes Jack such a stand out apprentice.
Jack is one of the first 4 learners to complete his Level 2 Customer Service apprenticeship with Bestway.
Jack had an extremely positive attitude towards his learning and always took on the challenge of completing the most difficult cases for his case studies. He often completed work, and then decided that it ‘just wasn’t good enough’, he would redo it with a real sense of pride and perfection.
As most other learners, Jack sometimes found himself in situations where he was short-staffed, or with unavoidable obstacles, that would present themselves and hinder him from being able to submit work on the days he had committed, he would not use those challenges as excuses, but rather as opportunities to manage his time even more efficiently than he already did.
Jack worked tirelessly and presented his showcase at the end of his apprenticeship with such professionalism that everyone could hear the pride in his voice when he spoke of his learnings and how he applied them to his workplace.