The core of any business is its people. The way that each business gets the best out of this key resource is how it is led or managed.
There are many challenges that managers face, and while they can arise at any point in their career, they can be particularly prevalent for first-time managers.
The impact managers have on their teams and direct reports is huge, not to mention the role they play as ambassadors for the company values. This is why it’s so important to invest time in developing their leadership and management skills.
1 Adjusting to the role
First time managers often find it difficult to ‘own’ their role initially. It can be particularly difficult managing those they have previously worked closely with in teams, or if they are new to a business, they have a whole new set of processes and systems to master, as well as provide guidance to an existing team.
- Management Style
A key element to any manager’s role is to provide support and coach their team to help them develop and perform to the best of their abilities. However, there is a fine line between ‘managing’ a team and not giving people the space they need to do their work.
A common mistake when becoming a manager is that they suddenly need to control what’s being done, often completing tasks themselves that should be delegated out in a bid to retain “quality control”. But this can quickly become stifling for the team, as it demonstrates a lack of trust and will increase the workload of the team leader.
- Not demonstrating leadership
Whilst micro-managing is an issue on one end of the management spectrum not providing enough guidance on expectations and job roles is at the other. While people may know what individual tasks they’re supposed to complete on a regular basis, a manager’s responsibility is to ensure everyone is fully aware of how their work aligns and contributes to both the team and the wider company goals. Managers should be able to give a direction of travel to their team, steering everyone in the same direction.
- Lack of or poor communication
As new managers, people may find it difficult to openly communicate with their team about expectations or to have uncomfortable conversations. But to ensure any team is motivated and engaged it’s important to keep communication frequent and honest, so that everyone is on the same page. Developing a culture of constructive feedback within a team is an essential way to ensure they can really progress together and individually.
- Guiding changebeing ready for the future state
Given the scale and speed of change that has occurred globally in the 20th century, it is easy to underestimate the impact this has had on the ability of managers to help steer change within an organisation. As wave upon wave of scientific discovery and technological advancement has transformed many aspects of our professional environment and working practice, there is a need for digital leadership with an understanding of how to create business models and processes for the digital world to take advantage of opportunities that will present themselves in the business landscape of the future.
Developing your leaders
Knowing that these challenges are common experiences for many middle and senior managers, Remit Group delivers a range of leadership and management programmes that can help new and existing leaders develop their leadership skills and behaviours.
These programmes support those with key responsibilities that include; creating and delivering operational plans, leading teams and managing projects that include a degree of change, financial and resource management, coaching and mentoring of teams or individuals.
Through key themes of organisational performance, interpersonal excellence and personal effectiveness, managers are trained to deliver results, manage people and develop strong relationships, as well as how to manage themselves to become more emotionally aware of the impact their actions and behaviours have on teams.
Managers learn specific management approaches and models, including how to create plans that deliver objectives and how to set appropriate KPIs. They are taught how to build effective teams by understanding different leadership styles and how to use them to motivate and improve team performance through effective communication and strong interpersonal skills and techniques.
For more information on how to support your future managers or how the apprenticeship levy can grow your next generation of future leaders, please contact one of our experts today.