IT Technical Sales Apprenticeships
Are you considering a career in IT technical sales? Below you will find all the information you need to know about how to start your career in IT technical sales and what that career will involve.
What is an IT technical sales apprenticeship?
As an IT technical sales apprentice you will be assisting in selling hardware and software products and services. This may be as part of a sales team or with your own case load of work. You will learn to become a technical expert in your field with the ability to offer advice on the most suitable products for each client. Your role will also incorporate a large sales element where you will be responsible for bringing in a certain level of sales to achieve a regular target.
What is the work like?
As with most sales roles, there may be some pressure involved in consistently achieving and surpassing your sales targets both individually and as a team. Customers will also be relying on your expert knowledge to answer their questions, resolve their problems and provide them with the right product. The level of customer service that you give to them will determine whether their experience is good or bad. The outcome of this service will have an effect on whether they return to the business or even how much they are willing to buy from you.
Duties will vary depending on the place of employment but will usually include:
- Attending sales meetings with clients
- Advise and guide on products and devices that could help the efficiency of the business and meet the business or clients needs more directly
- Recommend adaptations to the software or hardware that might improve the suitability for the needs of the client
- Answering clients questions and resolving their problems
- Reporting your findings to your supervisors, technical teams and clients
- Providing a high level of customer service
How will I learn on an IT technical sales apprenticeship?
This course usually takes one year to gain an Advanced Apprenticeship at Level 3, this is equivalent to two A levels. To do this you will divide your time between your work and the IT Academy. The time at work will be where you get to learn practical skills from seeing the real working environment. You will shadow qualified members of staff so that you are able to learn firsthand how to go about the job. You will also get the opportunity to assist in the activities. Once you pass your assessments and progress through your course you will be able to start completing tasks on your own. To ensure you are competent in completing tasks on your own a Remit assessor will visit you periodically at your work place to complete assessment testing with you. As well as your Remit assessor you will also see a Remit tutor at the Remit IT Academy. Your tutor is the person responsible for teaching you the vital elements of the qualification that you can then take into your work placement and use in a practical way.
What skills are required for me to gain this apprenticeship?
As an IT technical sales apprentice you will need to demonstrate:
- Good IT skills
- Strong organisational skills
- Good written and verbal communication
- An understanding of customer service
- A good work ethic with a determination to succeed
- Ability to work within a team or covering your own caseload of work
- Determination to achieve and surpass targets.
What qualifications are required for me to gain this apprenticeship?
You are required to have A-C grades in English and Maths to apply for this type of apprenticeship. If you do not have these grades but have completed numeracy and literacy Key Skills/ Functional Skills at level two you may also apply for these apprenticeships.
Once I am qualified how much will I get paid?
Please note: These figures are meant as a guide only and may vary from employer to employer and may be dependent on the geographical area.
IT Technicians usually work around 40 hours per week Monday to Friday and are office based.
- As an apprentice sales technician you will earn a minimum of £2.65 per hour. This is the minimum salary and some employers will choose to pay more.
- Once you are qualified you may expect to earn between £14,000 - £20,000 per year.
As you gain more experience and complete further training you can expect this salary to rise. There may be opportunities for shift and overtime pay depending on your employer. You may also be eligible for holiday entitlement, company pension and private healthcare schemes.
How do I get an apprenticeship in IT technical sales?
To register your interest in becoming an IT technical sales apprentice you can complete the Remit application form. Remit can place you on an apprenticeship all year round. However, it is important that you register to Remit as soon as you start year 11 and have decided that a career in IT is the option for you. This will give us the best chance of finding employers in time for you finishing school. If you have already finished school, apply straight away! We will then contact you about vacancies in your area as soon as they are available.
To view all of our IT Apprenticeship Vacancies click here